Benefits clinic

We've partnered with Rushmoor Citizens Advice to provide a weekly benefits clinic offering specialist benefits advice and assistance to people affected by brain tumours. On average, each person who we've helped via the benefits clinic is nearly £5,000 better off.

For some people, a brain tumour diagnosis might mean that they're no longer able to work and earn a steady income. This could be due to the symptoms of having a brain tumour, such as fatigue and cognitive difficulties. For carers, it might be because they need to care for their loved ones on a daily basis.

Expert help and advice

Our benefits clinic takes place every Tuesday, with telephone appointments available from 9.30am to 4pm.

Our benefits advisor can answer your questions about claiming benefits and help explain what financial support, unemployment benefits or disability benefits you might be entitled to, such as statutory sick pay (SSP), Attendance Allowance or the Personal Independence Payment.

They can also assist with:

  • The benefits application process
  • The benefits appeal process
  • Benefits eligibility criteria
  • General benefits enquiries

In total, over a 12 month period, the financial difference that this service will make for the families helped is predicted to be nearly £420,000. On average, each person we've helped is £5,000 better off.

Book an appointment

Call our support line on 0808 800 0004 on a Tuesday between 9.30am and 4pm.

Alternatively, email with your questions or call us on weekdays during office hours and we will arrange a call back.

Denise's money saving tips

Denise, our experienced benefits adviser from Citizens Advice, shares some of her top tips to help you save money.

Supporting people living with a brain tumour

The Brain Tumour Benefits clinic was set up following the publication of our 2015 report, Losing Myself: The Reality of Living with a Brain Tumour.

More recently, we conducted a survey to understand more about the financial impact of having a brain tumour and the experience of those affected in navigating the benefits system across the UK.

Highlighting the financial impact of a diagnosis and the inadequate levels of information and support available, we're calling for changes, so everyone can get the financial help they're entitled to.

If you have further questions, need to clarify any of the information on this page, or want to find out more about research and clinical trials, please contact our team:

Information and Support line

0808 800 0004 (free from landlines and mobiles)

Phone lines open Mon-Fri, 09:00-17:00

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