Support & Info Line

Our Support & Info Line offers a confidential way to ask questions or raise concerns about a diagnosis, treatments, including access to clinical trials, how a brain tumour may affect daily life and how you can support a loved one.

Receiving a brain tumour diagnosis, or learning of a loved one's diagnosis, is a life-changing event that can lead to lots of questions. We know that it is not always easy to ask these of your friends and family and it can be difficult to access your healthcare team at the exact moment a question comes to mind.

Our professional support team also provide a listening ear when you need it and are happy to listen to your concerns or frustrations and can point in the direction towards other services when appropriate.

You can call our team Monday to Friday, 9am - 5pm on 0808 800 0004, or email support@thebraintumourcharity.org and we will aim to respond to you within one working day.

Live Chat

Live Chat provides a confidential way to ask questions or raise concerns about a diagnosis, treatments, including access to clinical trials, how a brain tumour may affect daily life and how you can support a loved one. You will have direct online access to one of our professional, caring information and support team who are here to answer your questions or talk through any concerns.

Receiving a brain tumour diagnosis, or learning of a loved one's diagnosis, is a life-changing event that can lead to lots of questions. We know that it is not always easy to ask these of your friends and family and it can be difficult to access your healthcare team at the exact moment a question comes to mind.

To start a chat with us, simply click on the 'Can we help?' button in the bottom right of the page between 9am and 5pm Monday to Friday.

There may be occasions when we will be offline during which you will be able to leave a message and we will get back to you.

Helplines Partnership

If you have further questions, need to clarify any of the information on this page, or want to find out more about research and clinical trials, please contact our team:

Support & Info Line

0808 800 0004 (free from landlines and mobiles)

support@thebraintumourcharity.org

Research & Clinical Trials Info Line

01252 749 999

clinicaltrials@thebraintumourcharity.org

Phone lines open Mon-Fri, 09:00-17:00

You can also join our active online community on Facebook - find out more about our groups.