Cookies are tiny text files stored on your computer, tablet or smartphone when you visit certain web pages. It allows the website to recognise that user's device and store some information about the user's preferences or past actions.
You do not need to have cookies enabled to use our site, but it is important that you are aware that most web browsers have cookies enabled by default, consult your browser help section to find out how to disable and enable cookies.
Please note that cookies can't harm your computer and the only cookies we currently use are from Google Analytics and social media sharing plug-ins, such as Facebook and Twitter. We don't store personally identifiable information, but we do use the information we gather to help improve the experience of our website. For example, they help us to identify and resolve errors, or to determine the most relevant information and services to show our visitors in the future.
We're giving you this information to make sure we're honest and clear about your privacy when using our website.
We are registered with the Information Commissioner's Office as a Data Controller under registeration reference Z7239747.
We collect information about you when you:
When you give us your details, you agree to us recording your details on our secure database, so we can provide you with the best possible service every time you contact us and allow us to keep you up-to-date on our work.
The Brain Tumour Charity holds its data on a secure database. Access to this system is limited and there is restricted access to data based on a person's role in the organisation.
The Brain Tumour Charity's digital files are stored on a terminal server hosted by Bluecube Technology Solutions at a data centre in the UK. Access to this data centre is restricted.
All paper records are stored on premises at our offices. These offices are securely locked up when no members of staff are present. All personal data is locked securely in cupboards, with restricted access to the keys.
In line with the principles defined in the Data Protection Act 1998, The Brain Tumour Charity will ensure that personal data will:
We use the information we collect about you to:
Your details will be kept securely and only shared with trusted suppliers who enable us to deliver our charitable objectives, for example, distribution of our newsletter. At all times we remain legally responsible for your data.
We never sell or swap your details with any third parties, including charities.
If at any stage you do not want to hear from us, you can email firstname.lastname@example.org, call us on 01252 749990 or write to us at The Brain Tumour Charity, Hartshead House, 61-65 Victoria Road, Farnborough GU14 7PA.
Any person whose personal information is held or processed by The Brain Tumour Charity has the right to know:
Individuals have a right under the Act to access certain personal data being kept about them, either physically or digitally. Anyone who wishes to exercise this right should apply, in writing, to the Data Controller at the address above. A £10 processing fee will be required. The charity will respond within 40 days of receiving payment of the processing fee, providing that the request includes appropriate contact details and proof of identity from the data subject.