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Support for children and families

Our dedicated Children and Families Team are here to help however we can. Whether you'd like information and support in relation to a new diagnosis or information about life after a diagnosis, the team are here to help every step of the way.

Coronavirus and brain tumours

We've put together some information and advice to help ease our Community's concerns about the coronavirus situation.

Find out more

How we can help you

We offer individual online and telephone support and are here to listen and help you find any information you might need.

You can contact the team by:

Opening hours

Our Support and Information Line is open 9-5 Monday to Friday, but, if you email us outside of these times we will aim to respond to you as soon as possible.

If you need urgent help or support outside of our working hours:

If you are concerned about your health, please contact your GP immediately who may direct you to an out of hours service. Alternatively if you need to speak to someone urgently, please contact:

  • NHS (England) - 111
  • NHS Direct (Wales) - 0845 46 47
  • NHS 24 (Scotland) - 111
  • If you live in Northern Ireland please dial 999 or your out-of-ours GP service
  • Samaritans (UK wide) - 116 123
  • Or in an emergency, visit A&E or dial 999

How we can help

Emotional support

Receiving the news your child has a brain tumour is something we wished no parent had to hear, we are here to support you and your family and are here to listen and help answer any questions you might have.

Connecting with others

Our Family Days and Parents Facebook Group are a great way to connect with others who are going through similar experiences and to access support from the team face to face. You can find out more about our upcoming events here, we hope you are able to join us.

Research requests

The team are able to research information on your behalf so whether its information on tumour types, treatments, clinical trials, current research, getting a second opinion or anything else you'd like to know more about, please don't hesitate to get in touch with us and we'll look into this for you.

Additional support

The team can also offer information and advice on issues with education, are able to connect you with other services such as our benefits clinic and can signpost to other local and national services that you might find useful.

If you have further questions, need to clarify any of the information on this page, or want to find out more about research and clinical trials, please contact our team:

Support and Information Services

0808 800 0004 (free from landlines and mobiles)

Phone lines open Mon-Fri, 09:00-17:00

You can also join our active online community - Join our online support groups.