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With us, you can feel valued and rewarded

As an award-winning, fast-paced and strategic charity, we’re always looking for the high-performers and the truly talented.

We need people in our team who can think outside the box, challenge the status quo and help us drive real progress. We need the people who ‘can’.

And in return, we want to offer you a happy, healthy and inclusive work environment where you can thrive, achieve your full potential and be rewarded and recognised for performing brilliantly.

Here are just some of the benefits we can offer:

Whilst always being mindful of our expenditure, we try to ensure that we are as competitive as we can be within the sector by keeping a keen eye on salary benchmarks. To achieve our ambitious goals, we know that we need a high-performing team who are not only technically excellent, but who also live and breathe our values, and those who do that well are rewarded accordingly.

In recognition of the rising cost of living, we are introducing a “cost of living” supplement for all team members in October 2022. The temporary supplement will be paid for a six month period, until March 2023.

We currently offer 25 days of annual leave and recognise 8 public/bank holidays. We also close the office during the festive period (Christmas Day to New Year’s Day) as a thank you to our team who volunteer at a minimum of 3 of our own charity events each year.*

In addition, once you pass your probation you can enjoy a day of “life leave” – an extra paid day off each year that you can use to celebrate an event or another occasion, for example to mark your birthday, a religious festival, a child’s first day at school or to volunteer.

From January 2023, annual leave will increase in line with service, up to a maximum of 29 days per year (pro rata) after four years’ service. This is in addition to public/bank holidays and “life leave”.

* This is pro-rata for part time employees. Some teams may be required to provide cover during the Christmas period – for example, to operate our support and information service, but due to our working culture and use of technology, this can often be covered remotely.

We empower teams to organise their schedule to work when they are the most productive and in a way that is most appropriate for their role.

While some roles require daily office presence, most team members spend around three days per week in our Fleet head office. Other roles are predominantly home-based.

We use a variety of tools including Microsoft 365 and Workplace by Meta to make it easy to collaborate and feel part of the team, wherever you are.

Following the successful completion of your probation period, you can join The Charity’s defined contribution pension scheme via Aegon. We ask you to contribute 3% of your annual salary and we will contribute 6%. 

Prior to this (provided that you are eligible), you will be automatically enrolled to the state pension scheme, three months after you join the team – although you are welcome to opt-in to this scheme from day one.

All permanent team members are automatically included in our group life assurance policy following 12 months service. The death in service benefit is x2 current basic annual salary. The scheme also includes a bereavement counselling service (confidential telephone service) and probate hotline.

We also offer an Occupational Sick Pay scheme that increases in line with service.

Be rewarded with free perks, benefits and special discounts via Perkbox; an online rewards portal that offers the team a range of treats including free coffees, discounted clothes, meals and cinema tickets, a subsidised online learning platform, plus much more.

We offer a range of wellbeing resources and support, including access to 1-2-1 professional counselling and coaching and an online GP.

We also have our own in-house mental health first aiders and Everymind at Work Champions who provide 1-2-1 support for new starters and act as a listening ear for anyone in need of wellbeing support.

We’re in partnership with Make a Will Online. This is a free Will writing service open to all our team members to use and gives the option to write a solicitor-checked Will from the comfort of their own home.

“Whilst my disability doesn’t define my position in the workplace, it is a weight off my shoulders to know that I work for a genuinely inclusive Charity that can provide me with the necessary additional support or reasonable adjustments that I may need from time to time to empower me in my role and achieve the very best I can whilst living with multiple sclerosis.” 

Phoebe (she/her), Partnerships Manager.

If you can, we can…

We know that a happy team is a more inspired and productive team, so alongside the benefits mentioned we also offer the following:

Learning and development

As soon as you join the team you’ll start working through our Charity Foundation Programme, which is a detailed on-boarding programme that covers your first 100 days, helping you to feel settled and up to speed in no time. You’ll also have access to The Charity Academy, which includes a range of self-managed learning resources from Brilliant Basics to Leadership and beyond. We strive to create a learning organisational culture and are innovative in our approach to learning and development. Learn more.


When you reach a milestone in your career at The Charity, the whole team celebrates your Charity-versary. A big fuss, thank you cards and spinning a prize wheel are all par for the course!

Team days

We hold an annual Team Day each year, where the whole team comes together and we often have the privilege to hear from inspirational guest speakers. The days are always a lot of fun and give us all an excellent opportunity to come together to reflect, learn, plan, build relationships and celebrate our achievements.

Social and cultural activities

From after work open water swimming and lunchtime walks, to board games, craft and book clubs, there are lots of ways to get involved and find others with similar interests. We also have four “Champions” groups who help organise activities and shape how we work, covering culture, EDI, sustainability and wellbeing.

Free tea and coffee

There’s always lots of cake in the office, too!

Electric car charging points

We have two electric car charging points which can be accessed by all team members to help us as a charity be more eco-friendly.

Best Charities

We are proud to have been named one of the Best Charities to Work For 2020 by Third Sector

We’re raising the benchmark

We’ve been recognised as Charity of the Year 2018 for our pioneering approach, innovative research solutions and, above all, our community-centred approach to everything we do.

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