Close navigation


With us, you can feel valued and be rewarded

As an award-winning, fast-paced and strategic charity, we’re always looking for the high-performers and the truly talented.

We need those people who can think outside the box, challenge the status quo and help us drive real progress. We need the people who ‘can’.

And in return, we want to offer you a role where you can be recognised for your performance, where you can be rewarded for going that extra mile and where you can be truly valued.

Here are just some of the benefits we can offer:

Performance related pay

Whilst always being mindful of our expenditure, we try to ensure that we are as competitive as we can be within the sector and look to reward individuals via a performance-related pay scheme. To achieve our ambitious goals, we know that we need a high-performing team who are not only technically excellent, but who also live and breathe our values, and those who do that well are rewarded accordingly.


We offer 25 days of annual leave and recognise 8 public/bank holidays. We also close the office during the festive period (Christmas Day to New Year’s Day) as a thank you to our team who volunteer at a minimum of 3 of our own charity events each year.*

* This is pro-rata for part time employees. Some teams may be required to provide cover during the Christmas period - for example, to operate our support and information service, but due to our agile working culture and use of technology, this can often be covered remotely.

Flexible working

We are open to a range of flexible working options and empower teams to organise their schedule to work when they are the most productive.


Following the successful completion of your probation period, you can join The Charity’s defined contribution pension scheme via Aegon. We ask you to contribute 3% of your annual salary and we will contribute 6%. Prior to this (provided that you are eligible), you will be automatically enrolled to the state pension scheme, three months after you join the team – although you are welcome to opt-in to this scheme from day one.

Life assurance

All permanent team members are automatically included in our group policy following 12 months service. The death in service benefit is x2 current basic annual salary. The scheme also includes a bereavement counselling service (confidential telephone hotline).


Be rewarded with free perks, benefits and special discounts via Perkbox; an online rewards portal that offers the team a range of treats including free coffees, discounted clothes, meals and cinema tickets, free phone insurance, a subsidised online learning platform, plus much more.

If you can, we can…

We know that a happy team is a more inspired and productive team, so alongside the benefits mentioned we also offer the following:

Learning and development

As soon as you join the team you’ll start working through our Charity Foundation Programme, which is a detailed on-boarding programme that covers your first 100 days, helping you to feel settled and up to speed in no time. We are soon due to launch our Charity Academy, which includes a range of learning journeys, from Brilliant Basics to Leadership. We strive to create a learning organisational culture and are innovative in our approach to learning and development.

Wellbeing Ambassadors

Our Wellbeing Ambassadors play a key role in promoting a culture of wellbeing in the workplace; they act as buddies to new team members, organise and encourage social and recreational events and provide direct support and signposting to our team.

Employee Support Hub - 24 hour confidential advice line

As part of the Perkbox offering, you can access a free, confidential, 24 hour/365 days per year, telephone and online counselling service. The Employee Support Hub is intended to help employees with personal problems that might adversely impact on their work performance, health and/or well-being.


When you reach a milestone in your career at The Charity, the whole team celebrates your Charity-versary. Balloons, thank you cards and spinning a prize wheel are all par for the course!

Team days

We hold two Team Days each year, where we often have the privilege to hear from inspirational guest speakers. The days are always a lot of fun and give us all an excellent opportunity to come together to reflect, learn, plan, build relationships and celebrate our achievements.

Free coffee – it’s our own unique blend

Thanks to our amazing corporate partner – 200 Degrees Coffee, we get to enjoy our own unique blend of coffee. It’s rich, delicious and in plentiful supply - it also goes perfectly with a slice of cake!

Best Charities

We are proud to have been named one of the Best Charities to Work For 2020 by Third Sector

We're raising the benchmark

We've been recognised as Charity of the Year 2018 for our pioneering approach, innovative research solutions and, above all, our community-centred approach to everything we do.

Hear it here first

Keep up to date with our latest news, events and research by following us on Facebook