Expert advice and guidance
Speak to our experienced advisors for advice on the financial support you may be eligible for to help pay for healthcare travel costs.Book an appointment
Under the Healthcare Travel Costs Scheme (HTCS), you may be able to claim back money spent travelling to and from the hospital.
If you or your loved one have been diagnosed with a brain tumour, you may be entitled to financial help with costs incurred for travelling to and from hospital appointments, as well as parking charges.
This usually involves being able to claim back costs, rather than receiving up front payment.
The NHS will normally only refund costs of the cheapest form of transport for your circumstances. In most cases, this will be public transport, but the NHS will take into account your age, medical condition, and other relevant factors, such as availability of public transport.
You must meet certain criteria to qualify for such assistance, including the following:
If you or your partner (including civil partner) are on the following benefits, you can claim help with travel costs:
You can also claim if your weekly income is sufficiently low and your savings are below a certain level.
You can also claim help with travel costs if:
You must claim back within 3 months of your appointment and you’ll need your:
You'll need to take these to a nominated cashiers’ office (although this may be known by a different known), which are normally located in the hospital or clinic that treated you. You can ask reception or PALS (Patient Advice and Liaison Services) where to find the office.
Visit the NHS website for more information and a full list of eligibility criteria.
If you’re caring for someone who’s living with a brain tumour, you may be able to receive help with travel costs to the hospital through a Budgeting Loan from the government’s Social Fund. Eligibility criteria apply, including low income or receiving income-related job seekers allowance. And you have to pay the money back.
For more information, speak to our expert benefits advisor by booking an appointment for our free telephone Benefits Clinic.
Hospital car parking policies are different across the UK.
If you need someone to talk to or advice on where to get help, our Support and Information team is available by phone, email or live-chat.
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